The Renters (Reform) Bill is the greatest concern facing agents today, according to HF Assist, a dedicated support service for agents which is part of the HFIS group).

At a recent Q&A webinar, co-hosted with PayProp, representatives of HF Assist told viewers uncertainty over the bill and its impact on the industry was the top reason agents have been calling the hotline.

It trumped worries over current notice periods for Section 8 and Section 21 evictions, company lets and when to use them, tenancies including bills during the current cost of living crisis, right to rent checks, and securing access for inspections, maintenance and viewings.

The webinar was the latest in a series of HF Assist lettings surgeries, giving property professionals a chance to ask industry experts  questions affecting their businesses, such as ongoing compliance issues and understanding the latest developments in the private rented sector.

Addressing attendees’ concerns over the Renters (Reform) Bill, Julie Ford, HF Assist advisor, reassured viewers that while Section 21 evictions would end, they were still permissible today and there were question marks over how soon the legislation would be implemented once the bill becomes law.

Neil Cobbold, MD, PayProp UK, further explained that when Section 21 is abolished, other grounds for evictions would be strengthened including repossessing a property for sale or if close family need to move in.

According to Mike Morgan, PRS Membership and Resolution Lead, the worries over the bill mirror what he experienced recently when new PRS legislation was introduced in Wales. In that case, the HF Assist helpline experienced a surge in calls to help agents comply with the new rules.

He commented: “We know only too well the worries that already busy agents have about the changes, and we will be working closely with them to reassure and give support. Our helpline gives you access to our expert team at the end of the phone or through a dedicated online chat service, making sure you are informed and prepared for the changes. HF Assist members can also use our free resources to help advise and provide the best service to their landlords and tenants.”

Other concerns over compulsory pet insurance, landlord redress membership, non-purpose-built student lets and the transition to periodic tenancies were also discussed.

Commenting on the webinar, Cobbold said, “It was great to have such an engaged audience on the recent lettings surgery webinar, but it was clear that they had big questions over the Renters (Reform) Bill. While there aren’t many surprises for the industry, as the measures were already included in the 2022 Fairer Private Rented Sector White Paper, the lack of detail around how and when these measures will be implemented is a real worry for the agents.

“As an industry, we need to see more details from the government and be part of the discussion as the bill goes through the parliamentary process. A high level of engagement with property professionals will be key to ensuring these reforms deliver to the benefit of all parties.”