Estate agents have been among those hit by an IT accident at the weekend, which took down their websites and left them with empty email boxes.
UK hosting and domains provider 123-Reg, whose 800,000 UK customers are mainly small businesses, accidentally took an unspecified number of its customers’ websites down during maintenance on Saturday morning.
The company subsequently told customers that some data was deleted, and some information lost permanently.
While some customers have been able to restore their websites through their own back-ups, those who backed up their data with 123-Reg have been unable to do so.
Among those affected was Cooke & Co Kent whose website was still not working yesterday morning, although the firm tweeted out that this would shortly be put right.
While its site and back-up were both deleted, the firm also has off-site back-ups.
Nightmare!
We lost 600,000 files to a virus in 10 minutes last year.
Thankfully we had ‘eaten our own dog food’ and our backups saved the day.
if you are the boss – backup is your responsibility – read more about our approach here:
http://get.fabmin.com/blog/your-most-important-job-backup/
Best wishes to Cooke and Co Kent – good to hear that they have an offsite backup.
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If you know anyone who has lost their website, there are ways of recovering archived copies of many sites. We would be happy to point any companies to the tools available – it may help them to recover. There are some links on this on Twitter: @Cleartarn
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