Estate agents are doing it wrong!

Ben Madden

The return of Pass the Syrup, the podcast that pulls no punches in dissecting the UK property market, has arrived with the first episode of Series Two.

Whether you’re a high-street agent, an independent, or part of a self-employed network, this episode is packed with insights, entertainment, and some well-placed industry rants.

Hosted by Ben Madden, a well-known estate agent, the show kicks off its latest season with an unfiltered discussion on Rightmove’s latest data, the Boxing Day listing ‘scam,’ and the real problems behind conveyancing delays.

 

Featuring guests Angie Cooney (C Residential) and Steph Walker (The Agency UK), the conversation quickly moves from market trends to the broken systems plaguing the estate agency sector. With their signature mix of expertise, humour, and brutal honesty, the trio lay bare the realities that many agents face daily.

Key Talking Points in Episode One:

+ The Boxing Day Listings “Scam” – Why estate agents are pushing a narrative that doesn’t add up.

+ Rightmove’s Market Data – Do rising asking prices actually mean a booming market?

+ Conveyancing Chaos – Why transactions are taking longer than ever, and who’s really to blame.

+ Self-Employed Agent Myths – The truth about fees, freedom, and the grind.

+ Why Social Media Is Now Essential for Agents – And why those ignoring it are already behind.

Host Ben Madden, known for his frank takes on the industry, doesn’t hold back: “If you’re in your 20s, 30s, 40s, 50s, and you’re not using digital marketing to its full potential, wake up. I said 10 years ago it was about to have its day. It’s arrived. You’re behind, but you can catch up. Just pull the trigger””

Walker adds to the discussion, addressing the deeper issues in estate agency models: “The dream they’re selling? ‘Work-life balance, sell a few homes, take long walks with your dog.’ That’s £$%^&. Self-employed doesn’t mean freedom. It means working harder AND smarter.”

Cooney added: “We’re at 16-20 weeks for a sale to go through. It used to be six to eight! That’s just $%^&* stupid. The longer it takes, the more likely the deal falls through. Fix the system, and we all win.”

 

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3 Comments

  1. Gangsta Agent

    “Cooney added: “We’re at 16-20 weeks for a sale to go through. It used to be six to eight”

    When was it ever the norm to be 6-8 weeks, the odd occasion yes maybe but never the norm, another BS article

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  2. Retiredandrelaxed

    6-8 weeks was certainly the norm in my part of Devon when I started back in 1981. Some were longer, sure, some were shorter but 6 – 8 weeks was a realistic expectation – 6 – 8 weeks seemed a long time back then!

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    1. biffabear

      6-8 Weeks was normal in South London. Pre Computers and over regulation.

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