One in five estate agents plan to work right through Christmas, taking no time off during the traditional holiday season, according to fresh research by eXp UK.
The head of the platform for personal estate agents and estate agency businesses, Adam Day, warns that whilst the nation’s estate agents are in for a busy end to the year, some could be in danger of burnout this festive season.
“Estate agency can be a round the clock business and whether they are burning the midnight oil or up at the crack of dawn, many agents work incredibly hard to ensure that the sales they oversee make it through to completion,” he said. “For a considerable number, this means working right up to, if not through, Christmas itself.”
Of the 80% who do plan to take a break this Christmas, 44% stated they would be working right up until Christmas Eve.
Some 45% stated they would also be returning to work between Christmas and New Year’s Eve, with the majority planning to do so as early as the 26th or 27th December.
A slightly higher proportion (85%) stated they would be taking New Year’s Day off, however, 63% of those who did stated they would be back in the office from 2nd January.
Just 11% said that they plan to fully switch off during the festive period and avoid work calls and emails.
For those that cannot switch off, progressing current transactions through to completion and hosting or organising viewings are most likely to take most of their attention.
Day added: “Of course, this year is likely to be busier than most as a result of next spring’s impending stamp duty relief deadline and so agents will likely have more sales in the pipeline than they may have traditionally, increasing the urge to manage them over the festive break.
“However, for those who do celebrate Christmas, it’s important to pause for breath, if only for a day or two, in order to avoid burnout.”
And our good hard-working conveyancing solicitor friends will all be finishing on Friday 20th and returning on 2nd January.
Bless them.
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We have solicitors already closed, our board people close Friday for 2 weeks and the lettings reference company close for a week.
After 22 years in the business I still fail to understand why the owners of the agencies don’t think of the staff. To have to work virtually full hours, away from family at this time of year, when the rest of the connected businesses are closed, baffles me.
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Client expectations sadly (on the sale side at least). I had one client say to me last week that he had read that Boxing Day is when properties on Rightmove get the most amount of hits so he would have expected us to be open to receive any enquiries. I simply told him that if he could find any other estate agent that was open on Boxing Day I would allow him to walk away from his contract with me with no notice.
As for the lettings side – obviously Christmas time is when every tenant’s boiler breaks down…!
We just have a skeleton staff in between 10am and 3pm – it means that everyone just does 1 or 2 days max over the Christmas period.
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A fifth of Estate Agents are just being silly.
Delaying December instructions until Bonkers Day and making staff work is questionable at best.
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step back and enjoy the time with your families they’ll be plenty of time in 2025 to sell properties
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