Whatever happened to that post-election bounce?

The post-election boost that so many agents had expected did not materialise over much of the country.

In fact, according to telephone answering specialist Moneypenny, there was a fall-off in calls to agents and not an uplift.

The firm compared its like-for-like call handling volumes in the immediate run-up to the election – 37 days – with the same aftermath period.

It found that across England overall, calls were down 1.8%, in Wales by 3.4% and in Scotland by 5.3%.

There were variations, with call volumes going down in half of the regions and up in the other half.

In the south-west there was the largest post-election call increase of 6.1%, followed by Yorkshire and Humber of 1.8% and the east of England at 1.4%. In London, call volumes were neither shaken nor stirred by the election result, moving up just 0.6%.

But in the east midlands, calls were down by 8%, in the south-east by 7.8%, the north-east by 6.3%, west midlands by 6.1% and north-west by 4.1%.

A number of individual ‘postcode hotspots’ were identified within regions, including Manchester with calls up 20.3%, south-west London 13.2% and west London 10.5%.

Notably, Moneypenny’s busiest day answering calls for agents was before the election, on April 7, and while the firm reports calls to agents up 8.3% in the second quarter of the year compared with the first, it is clear that there was a blip in the 37 days post-election.

Moneypenny, which handles calls for some 850 agents, also handles calls for conveyancers and removals firms. It said post-election calls to these were encouraging, up 4.3% and 26.8% respectively.

Richard Heppenstall, director of Michael Jones estate agents on the West Sussex coast, said: “We didn’t experience the post-election supply boost we expected and hoped for, but the properties we have are moving fast.”

Michael Nettleton, sales and marketing director of Nock Deighton in Shropshire, said that after a disappointing second quarter this year his firm is expecting a stronger second half to 2015 compared with the first.

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