The Property Redress Scheme (PRS) is launching a new member panel, bringing forward a new forum designed to benefit members.

Applications are open to all members of the PRS and particularly applications from members with experience of:

• Estate agency
• Inventory providers
• Lettings and property management
• Landlords (private/company)
• Property sourcing
• Rent to rent providers
• Residential leasehold management
• Other property professionals

The move comes after the redress scheme, which has more than 17,000 property agency branches and property professionals covered, recently asked for applications for their new advisory panel which have now been filled.

The new approach is to promote an authentic outlook and attitude across all areas of the property sector and to ensure that the PRS itself takes a balanced and knowledgeable view in its vision and in all of its policy decisions. The advisory panel now has experts representing a wide variety of areas:

• Landlord – Soek Yee Ashley Wong
• Tenant, buyer, seller – Robert Brown
• Lettings – Lynne Moss
• Sales/auction – Richard Powell
• Sourcing – Rupert Collingwood
• RLM & surveying – Andrew Chater
• Inventories – Daniel Evans
• Guaranteed Rent – Mandy Chandler
• Agent compliance – Jenny Markham
• Trading Standards – Grant Reardon
• Student / build to rent – David Campbell
• Holiday Lets – Vanessa Warwick
• General Legal – Robin Stewart

Sean Hooker, head of redress at the PRS, which deals with about 2,000 complaints from tenants, landlords, property buyers and sellers each year, said: “We’re approaching our second decade of redress and have industry leading expertise as a result.  We recognise the expertise of our members too and that’s why we want them to help us with their feedback, guidance, advise and support. The member panel gives them that opportunity as well as enabling them to engage with other Panel members to share knowledge and raise standards”.

Tim Frome, MD of HF Resolution, the HFIS entity that owns the PRS, added: “Our new member panel is a key part of our strategy for improving our offering to ensure we are not acting in isolation from the sector we represent. We want to know more about how redress works for our members – and how we can make it better still in the future.

“It is anticipated that the Property Redress Scheme member panel will convene twice annually, once in person and once virtually. Applicants are invited to apply both as PRS members or nominees acting on their behalf.”