Customer Service Courses HOME › The Arena › Training & Compliance Forum › Customer Service Courses Viewing 3 posts - 1 through 3 (of 3 total) Go to latest post Author Posts March 8, 2016 at 17:07 #25483 realkMember Hi Wondering if anyone could recommend a recognised Customer Service Courses. Currently, most of us just get really defensive and angry when we have customers on the phone who are in the wrong or rude. Thank you. February 24, 2017 at 16:52 #39106 CharlotteAJones65Member Hi, We use Rookwood Training, Charlotte Campbell is great! Thanks March 14, 2017 at 11:08 #39773 rachelmay51Member I have similar issues mostly on the phone too and want to solve them, any other references? Thanks Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic.